Jim Alexander

Jim is a member of the Grand Traverse Band of Ottawa and Chippewa Indians. He is presently the Vice President of Complex Care Operations at Equality Health, a population risk management company focused on improving care delivery for the underserved and underprivileged. In his current role, he’s spearheading the expansion of nascent field-service-based care delivery, spanning both existing and emerging markets, with a focus on diverse state services, including comprehensive oversight over all facets of care operations, encompassing clinical and non-clinical personnel, along with operational and financial operations. Jim has extensive operational performance experience in both the public and private sector and is exceptionally skilled at identifying business strengths, uncovering operational inefficiencies, and improving effectiveness and profitability. His specialties are restructuring, process improvement and improving operational efficiency. Before joining Equality Health, he oversaw operations at Work Health Solutions, a concierge occupational health care company, where he provided multi-site management of several business segments and nearly 150 individual client sites (38 prisons, 100 schools, and 2 hospitals, on-demand field-based mobile clinical operations and a courier division), evaluating service delivery efficiency and monitoring and streamlining expenditures while elevating program service outcomes. His role also included oversight of nearsite and onsite clinics covering occupational health, telehealth and ancillary state of the art mobile operations. Jim is also a Senior Advisor in the Institute for Public Research at CNA, an independent, nonprofit research and analysis organization dedicated to the safety and security of the nation. Specifically, Jim provides subject matter expertise in the Institute for Public Research & Center for Vulnerable Population Protection which is committed to protecting underserved communities and people who are at risk due to age, income, race, ethnicity, gender, sexual orientation, disability, health disparities, mental health, refugee or immigration status, or other vulnerabilities. Prior to entering the private sector, Jim worked for the Michigan Department of Corrections for 26 years, retiring as the Deputy Warden, responsible for day-to-day operations. This included oversight of nearly 1200 prisoners, 400 staff members and a 40-million-dollar budget. His oversight purview included custody and security, housing, programs and school operations including daily prisoner activity and movement, as well as staff, vendor, and visitor activity to assure compliance with department policy and administrative rules. The facility was a regional health care facility and managed an inpatient unit, satellite clinic and several triage units. This included full scale medical services including 24-hour nursing services, chronic care, several triage clinics, X-ray services, dental and a large outpatient mental health caseload. Jim co-authored an Interim Care mental health program manual and mental health pilot program that provided a support program to select participants, including guiding participants through progressive levels of positive behavior changes resulting in making the program permanent. Jim earned a Master of Arts degree in Administrative Service with a concentration in Public Administration and a Bachelor of Science in Criminal Justice from Northern Michigan University. He has 25 years of higher education teaching experience as an Associate Faculty member and Instructor in Criminal Justice and Public Administration for a number of universities. Jim is an Advisory Board Member at the Televerde Foundation and Northstar EAP.